IT support retainer Retainer Agreement template
A ready-to-send retainer agreement for it services work. Everything below is fully editable — client name, dates and totals become live variables, every priced item turns into an interactive block your client can accept, e-sign and pay in one link. GST, UPI and Razorpay built in.
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Managed IT · Retainer Agreement
IT support retainer
for Acme Industries
Systems that stay up, secure and out of your way.
Prepared by Your Studio · 1 August 2026 · Valid until 31 August 2026
24/7 Monitoring | <1 hr Response | Backup & recovery |
Dear Acme Industries, this retainer gives your team dedicated, predictable capacity for ongoing IT support retainer — billed monthly, no hiring required.
What's included each month
- Audit & plan
- Hardening
- Ongoing support
- Monthly review
- Monthly review call and a written progress report
- Response within 1 business day (SLA)
Investment
| Item | Amount |
|---|---|
| Discovery & planning | ₹1,20,000 |
| IT support retainer — core delivery | ₹3,00,000 |
| Reviews, QA & launch | ₹90,000 |
| Handover, documentation & 30-day support | ₹90,000 |
| Total (incl. 18% GST) / month | ₹6,00,000 / month |
Billed monthly in advance. Pause or cancel with 30 days' notice. Prices include 18% GST.
Why Your Studio
Proactive, not reactive We fix things before they page you. | Security-first Patching and baselines as standard. | One number to call A team that owns the whole stack. |
Terms
- Billed monthly in advance; GST invoice issued on payment.
- Unused capacity doesn't roll over; scope can be rebalanced each month.
- Either party may end the retainer with 30 days' notice.
Next steps
- Review this retainer and leave any questions as comments right on this page — we reply the same day.
- Accept and e-sign below (legally valid under the IT Act, 2000).
- Pay the deposit from this page — UPI, cards and netbanking are supported.
- We schedule kick-off within 2 business days.
Prepared by Your Studio · 1 August 2026
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