IT support retainer Proposal template
A ready-to-send proposal for it services work. Everything below is fully editable — client name, dates and totals become live variables, every priced item turns into an interactive block your client can accept, e-sign and pay in one link. GST, UPI and Razorpay built in.
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Managed IT · Proposal
IT support retainer
for Acme Industries
Systems that stay up, secure and out of your way.
Prepared by Your Studio · 1 August 2026 · Valid until 31 August 2026
24/7 Monitoring | <1 hr Response | Backup & recovery |
Dear Acme Industries, thank you for the opportunity. This proposal sets out how Your Studio will deliver IT support retainer — end to end, on time and on budget.
Where you are — and where we take you
Today IT is a firefight — downtime, security gaps and no one clearly accountable. |
After this engagement A monitored, secured, backed-up estate with fast support and clear ownership. |
Scope of work
01 | Assessment. Audit of infrastructure, security and risk for your IT support retainer. |
02 | Setup & hardening. Configuration, patching and security baselines. |
03 | Support. Helpdesk and proactive monitoring. |
04 | Continuity. Backups, DR and documented runbooks. |
Deliverables & timeline
| Deliverable | Timeline |
|---|---|
| Audit & plan | Week 1 |
| Hardening | Week 2 |
| Ongoing support | 24/7 |
| Monthly review | Monthly |
Investment
| Item | Amount |
|---|---|
| Discovery & planning | ₹1,20,000 |
| IT support retainer — core delivery | ₹3,00,000 |
| Reviews, QA & launch | ₹90,000 |
| Handover, documentation & 30-day support | ₹90,000 |
| Total (incl. 18% GST) | ₹6,00,000 |
A 50% deposit confirms the engagement; the balance is due on delivery. Prices include 18% GST.
Payment schedule
| Milestone | Amount | Due |
|---|---|---|
| Kick-off deposit | ₹3,00,000 | On signing |
| Final delivery | ₹3,00,000 | On handover |
Why Your Studio
Proactive, not reactive We fix things before they page you. | Security-first Patching and baselines as standard. | One number to call A team that owns the whole stack. |
Next steps
- Review this proposal and leave any questions as comments right on this page — we reply the same day.
- Accept and e-sign below (legally valid under the IT Act, 2000).
- Pay the deposit from this page — UPI, cards and netbanking are supported.
- We schedule kick-off within 2 business days.
Prepared by Your Studio · 1 August 2026
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